Time management, Managing salons, Managing teams, Product knowledge, Hair specialist, Organisation, PrioritizeDaily Review; missed opportunity report, sales, attendance, salon hygiene, closely monitor team performance with regards to compliance with SO service SOP’s, oversee customization deliverables and cash flow. Weekly Reports: retail & service sales analysis, weekly inventory check, staff rosters & schedules, attendance review, deep cleaning schedule, weekly department meetings, training reviews, meetings and schedules. Monthly Reports: sales targets, training objectives, KPI report (retail, service sales via category, staff performance) calculate targets and commissions, review and refine SOP’s trainings, present revenue growth projections to the Founder & CEO. Develop business leads, via corporate services, events and collaborations. Create monthly specials/promotions based on service sales reports. Coordinate and schedule resources for events, including all ordering, planning and implementation of events (in store). Supervisor salon activities with the objective to provide the best experience for the customer. Greet guests and assist in answering all questions, concerns and perform point of sales functions for facility charge, cash, and credit card sales. Monitor opening and closing procedures checklists, restock merchandise and inventory. Hiring staff, Organisation of salon day to day, Opening and closing of salon, In charge of cleanliness and maintenance of salon, Ensure great experience for all clientele, In charge of all team members hygiene and hair, Reporting to salon owner directly on a daily basis, Morning KPI meetings, Client follow up on hair products, resolving all customer complaints and finding solutions for a better experience, Regular meetings with team to ensure they are happy and meeting all KPIs Ordering all stock for salon in all brands loreal, goldwell, m and u , andis , wahl, keraste, kevin murphy, schwarzopf, biolage, matrix hair colour and hair care range, redken, olaplex, american crew hair colour range and hair care products, ghd, Alfaparf, Ardell, Agadir, Brasil cacau, babyliss, bosley, curious grace, colour wow, colour royale, dyson, Davroe, Dear Barber, dare, de lorenzo, Eleven australia, evo, fudge, goldwell, halo, hairhouse, hi lift, GK, invissiboble, joico, kevin murphy, kms, morocconoil, make, muk, manic panic, nak hair, nioxin, ned, opi, parlux, paul mitchell, revlon, sexy hair, tangle teaser, wella, Amazing hair. microbeads, tape in, keratin fusion, clip in. Knowledge and trained in all hair brands above mentioned and tried and tested all. In ...
