Aesthetician/SPMUAartist/Lash Educator: (10/2020 till present)
Lash Educator:
Creating good and lively discussion every training and explain details by details, support trainees in their profession. Guide them with a lifetime support from boosting their page and their confidence as well.
Aesthetician/SPMUARTIST (10/2020 till present)
Enhancing beauty, pampering clients, give them best customer service in every sessions so they can keep coming back. Adhere to appointments in a timely manner by monitoring schedule. Engage with clients during sessions on topics relating to their interests. Inform the aftercare treatment after the session.
CONCENTRIX PHILIPPINES (CUSTOMER SERVICE REPRESENTATIVE)
OCTOBER 16 TO DECEMBER 31, 2023 (SEASONAL ACCOUNT) (NON-VOICE)
Checking visual insurance and availability sending back to the client for the results.
TRIP.COM GROUP (CTRIP) (CUSTOMER ADVISOR)03/2023 TO 08/2023
Handling 3 different channels Chat, Email, Calls need to do multitasking. Giving information with a positive attitude and calmly respond to customer questions complain and concern.
TELEPERFORMANCE PHILIPPINES (CUSTOMER SERVICE REPRESENTATIVE)11/2021 TO 03/2023
Making a booking, search available flights, assisting customers if they are having a disruptions of flightights, refund or rebook their flights giving them advice about the travel advisories if they ask, and giving them info about the travel requirements: Listen to customers' concerns, issues and questions Resolve customers' concerns and answer customers' questions to your best ability. Maintain a positive attitude and empathy to customers' complaints.
NELMER MAINTENANCE AND MANPOWER SERVICES (BRAND SPECIALIST)01/29/20 TO 12/27/20
MANPOWER ASSISTANCE INTEGRATED NETWORK (BRAND SPECIALIST)11/12/14 TO 09/29/19
WELCOME CUSTOMER TO THE STORE, ANSWERING ANY QUESTIONS THEY HAVE ABOUT THE STORE OR WHAT IT SELLS, SUGGESTING OPTIONS THAT FIT THEIR NEEDS AND WANTS, PROVIDING INSTRUCTION ON USING PRODUCTS AND CHECKING CUSTOMERS OUT WHEN THEY ARE FINISHED SHOPPING MAINTAIN THE CLEANLINESS AND PROPER DISPLAY OF THE ITEMS ALWAYS GIVING THE EXCELLENT CUSTOMER SERVICE TO THE CUSTOMER.
