August 2021 - September 2023 (2 years) DIVA LOUNGE SPA IN QATAR, DOHA Nail Technician/Nail Artist - Attract and retain new clients by creating cutting-edge original nail art designs and posting to multiple social media channels to gain exposure and expand reach. - Prepare hands, feet, and nails by cleaning, exfoliating, buffing, shaping, and trimming to improve hand and nail health and ensure the best conditions and surfaces for nail art services. - Apply a variety of finishes and extensions, including tips, wraps, designs, acrylic and gel polishes, and accessories such as rhinestones or other accents. June 2018 - April 2020 (2 years) EXCENTRIC ON KLOOF IN CAPE TOWN Nail Technician - Provided a wide range of services, including acrylic, gel, silk, and standard manicures and pedicures, nail art and design applications, and massages and paraffin treatments. - Advised clients on new products and services, assessing and understanding client needs and goals to provide the best possible recommendations, including referrals to medical professionals to treat nail conditions. - Ensured the health, safety, and wellness of patients and team members by implementing advanced sanitation protocols and adhering to health and safety regulations and best practices. June 2015 - April 2018 (3 years) EXCENTRIC ON KLOOF IN CAPE TOWN Nail Salon Assistant/Capetown, South Africa - Supported daily salon operations, scheduling appointments and managing calendars for team of ten nail technicians and nail artists, creating and updating customer records, answering phones, and processing payments. - Assisted with salon opening and closing, cleaning facility, equipment, and stations, replenishing supplies, updating inventory lists, balancing cash drawer, and preparing deposits. - Provided prompt, courteous customer support, answering phones and emails, sending appointment reminders, resolving inquiries, and providing refreshments, ensuring positive client experiences.
