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Welcome and address customers in a warm professional manner Manage a high volume of customers in a courteous and friendly way Communicate to customers and address their needs Suggest available products, ongoing sales, discounts, and promotions based on customer cues Assist customers in product selection based on their needs Arrange the product display areas in a visually appealing manner Adhere to Company policies, procedures, and practices including loss prevention Perform cash or credit card transactions of customer purchases Handle cash register and manage cash receivables and payable Count money in cash drawers at the beginning of the shift to ensure that the amount is correct and that there is adequate change Compute and record a total of sales transactions Assist in keeping the store and stock area clean and orderly Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials Offer menu recommendations upon request Up-sell additional products when appropriate Take accurate food and drinks orders, using an order slip or by memorization Communicate order details to the Kitchen Staff Serve food and drink orders Check dishes and kitchenware for cleanliness and presentation and report any problems Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Carry dirty plates, glasses and silverware to kitchen for cleaning Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) Follow all relevant health department regulations Provide excellent customer service to guests
