03/2022 *STORE MANAGER/NAIL TECHNICIAN – DREAM NAILS* - Leading and supervising a team of beauty professionals. - Developing strategies to increase revenue, attract new clients, and retain existing ones through marketing initiatives. - Managing day-to-day operations, ensuring smooth workflow. - Performing nail treatments and consulting clientele with their needs. - Maintaining cleanliness and hygiene standards in workstations. - Using artistic skills to create unique and attractive nail designs based on client preference and current trends.
03/2016 - 09/2021 *STORE MANAGER – LONDON GRACE* - Manage daily operations, and support other branches across the business. - Lead a team of beauty professionals ensuring high standards of customer satisfaction, and maintaining a welcoming environment. - Scheduling appointments, maintaining inventory, and overseeing the salon's overall function. - Consulting with clients to understand their nail needs, recommending suitable services, and providing personalized advice.
04/2014 - 02/2016 *TEAM LEADER, BARISTA – ANDRONICAS WORLD OF COFFEE* - Expertise in preparing and serving various beverages with precision, quality, and unique coffee art designs. - An understanding of coffee beans to educate customers and make recommendations. - Working collaboratively with other staff to ensure smooth workflow and time service. 08/2013 - 04/2014 *FACTORY WORKER*