The Filler Shop - March 2024 - Present (6 months) Remote/UKMarketing Executive- Efficiently managed and responded to inquiries and feedback across all social media platforms, maintaining high standards of customer service and a positive brand image, while actively driving sales and encouraging clients to purchase new products.- Crafting daily posts, stories and monthly campaigns to enhance sales optimisation and attract new clients & monitoring and reviewing all social media channels.- Increased social media engagement by 110% within the first month.
The Scented Garden - Jan 2019 - June 2024 (5 years) Gibraltar Beautician- Provide a wide range of nail services, including Russian manicures, classic manicures, pedicures, nail art, gel extensions, and Shellac applications to a diverse clientele.- Apply eyelash extensions, specializing in Russian & Classic eyelash extensions, ensuring high-quality results and customer satisfaction.- Conduct thorough consultations with clients to understand their preferences and recommend suitable nail and eyelash services.- Maintain a clean and sanitary workstation, adhering to all health and safety regulations.- Develop and maintain strong relationships with clients, resulting in a high rate of repeat business and referrals.
WDR Limited - July 2018 - April 2024 (6 years) GibraltarJunior Accountant & Receptionist- Managed up to 30 clients simultaneously, showcasing strong organizational and time management skills.- Handled reception duties, consistently exceeding expectations with outstanding customer service to foster lasting satisfaction.- Maintained cash books, prepared accounts, answered emails and managed payroll responsibilities.- Developed the ability to work efficiently under pressure, ensuring optimal results for both clients and the business.
Get Boost - Jan 2016 - April 2017 (1 year) GibraltarStore Manager- Managed stock inventory, ensuring efficient operations and availability of products.- Consistently delivering excellent customer service, building strong customer relationships and loyalty.
