• Front Desk Customer Service Assistant – The Nail Spa House of ENSPA Dubai (Aug 2023 – Present)
Assist guests and clients, manage bookings, payments, and consultation cards, handle customer feedback, follow cash handling procedures, communicate with clients and team members, and promote salon services.
• Spa In-Charge & Admin – Polished Ladies Personal Care LLC (Jul 2021 – Jul 2023)
Welcome customers, manage front desk operations, process payments, monitor customer flow, schedule staff, and oversee daily spa and reception operations.
• Data Entry Associate – Fairtrade Supermarket & Department Store LLC (Apr 2018 – Jun 2021)
Gather, enter, update, and maintain data and documents in company databases, create spreadsheets, and ensure data accuracy.
• Admin Supervisor – BDB Cleaning Services Group (Jun 2017 – Mar 2018)
Coordinate with clients, facilitate workplace communication, handle client complaints and feedback, manage task assignments, and implement work plans.
