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Manager
Position
Manager
Tech ID
1708733482
Age
45
Salary
8000
AED
Years of experience
5
Years
Marital Status
Single
English Fluency
Fluent
Ethnicity
Philippines
Current Location
Dubai
Portfolio
View Portfolio
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Experience
OPERATIONS MANAGER – 04/2024 to Present Healing Touch Facilities Management, UAE - Track inventory and supply levels consistently. - Implement supply chain best practices and maintain vendor relationships. - Control operational costs and allocate resources effectively. - Manage & monitor staff visas & medical appointments. - Resolve conflicts and complaints from guests promptly. - Collect cash sales and record expenses accurately. - Attend meetings with hotel management to resolve issues. - Generate monthly sales and expense reports for each branch. - Ensure cost-effective operations. - Enhance operational systems, processes, and best practices. - Manage material procurement, inventory planning, and warehouse efficiency. - Maintain legal compliance in organizational processes. - Formulate strategic and operational objectives. - Analyze financial data to boost profitability. - Manage budgets and forecasts. - Conduct quality controls and monitor customer service. - Recruit, train, and supervise staff. - Implement strategies to improve customer service quality. - Develop & implement marketing strategies to increase occupancy rates and promote hotel services.
Education
Basic Secretarial Filipino Institute, Dubai UAE 11/2017 – 02/2018 Massage Therapy F Salon & Body Spa 01/2016 – 06/2016
Duties & Skills
- Excellent Customer Service - Administrative Skills - Commitment and Operability - Relationship Building - Motivated and Results-Oriented - Conflict Resolution - Upselling - Minimal Supervision - Quick Learner - Attention to Detail - Adaptability - Business Understanding - Proficiency in MS Word, Excel, Opera, Fresha, Zenoti
