As the founder of The Beauty Quest, a salon I successfully managed for seven years, I honed my skills in business development, team leadership, and delivering high-quality services. Under my leadership, the salon gained a loyal client base and maintained a reputation for excellence in grooming, skincare, and haircare. I also have international certifications from prestigious institutions, including Makeup Forever Academy in Paris and Aesthetics International Academy in Singapore, which reflect my dedication to staying at the forefront of industry trends.
Driving Business Growth: Strategically implemented marketing and operational changes that increased customer retention and optimized profit margins.
•Team Leadership: Trained and mentored diverse teams of stylists, beauticians, and front-office staff to deliver a cohesive, client-centric experience.
•Customer Excellence: Consistently upheld high standards, resulting in an average customer satisfaction rating of over 90%.
Project Management / Customer Service / Excellence Public Relations / Teamwork / Time Management / Leadership / Effective Communication / Critical Thinking
