-Organisation & Motivation -Optimal Management -Implication & Serious -Coaching & Mentoring -Product & Service Management -Goals & Performance
• Recruited, hired, trained and coached salon staff
• Created work schedules for employees
• Inventoried salon supplies and reordered as needed
• Ensured that the salon environment meets cleanliness and hygiene standards required by law
• Monitored staff’s completion of continuing education requirement needed to maintain licensure
• Resolved client complaints in a highly professional manner
• Marketed the salon to attract new customers
• Performed salon services for customers as needed
