- Greeted, welcomed clients in professional, friendly and hospitable manner directing them appropriately.
- Assisted guest by answering questions about salon services and products. Making them feel at home andcomfortable.
- Answering phone calls professionally and courteously to schedule appointments and handle guestquestions and concerns.
- Process cash and card payments using point of sale (POS) system. And maintain accurate transactionrecord.
- Possess basic knowledge of all services and products to assist guests.
- Maintain a welcoming reception area by cleaning and restocking amenities as required.
- Actively promote salon programs and promotions.
- Provide accurate and timely responses to all guests ensuring complete customer satisfaction.Operating calculators or computers to work with pay record, invoices, balance sheets or other documents