- Responsible for maintaining and creating client brief.
- Responsible for maintaining Data and MIS reporting to higher management.
- People's Management, Preparing Monthly Roaster for the staff.
- Ensuring Stock Maintenance of the Salon & Spa.
- Ensuring Daily Operation of the Salon & Spa.
- Responsible for maintaining all the administration work of the salon & Spa.
- Responsible for Maintenance of Service Quality and Improvement.
- Responsible for Complaint handling & Resolution of the customers.
- Responsible for smooth running and service quality of the Salon & Spa.
- Ensuring Execution of New Service and Product Launches.
- Responsible for maintaining the attendance for the office staff.
- Responsible for keeping a track of all workings of the Salon Technicians.
- Responsible for Handling Petty Cash and Salon Expenses.
- Vendor Management and coordination.
- Software Worked On
– Zenoti / MMS. - Software Worked On
– Zenoti / MMS and Flexi Salon.
- Software Worked on – IPOS / CRM / BSCS.
- Responsible for Handling Petty Cash and Salon Expenses.