2023 - 2024 TRES BELLE SALON DUBAI, UAE SALON MANAGER
Lead and motivate the team to deliver outstanding customer service and meet sales target.
Oversee daily salon operations and ensure a welcoming atmosphere for all clients.
Manage different support, inventory and stock replenishment.
Assist recruiting, training and managing staff schedules.
KLA BEAUTY AND COSMETICS SHOP
Owner & Lead Stylist Kigali,Rwanda 2018 - 2023
Established and successfully operated a full-service salon specializing in makeup and growing a loyal clientele and achieving consistent revenue growth.
Trained and mentored junior stylists and makeup artists, helping them develop their skills and adhere to salon standards.
Managed daily operations, including appointment scheduling, customer relations, and inventory, ensuring smooth and efficient service.
Stayed current with industry trends by attending workshops and seminars, integrating modern techniques and products into salon services.
General Manager Rainbow Hotel Kigali Rwanda 2017 - 2018
Operation Management Oversaw day-to-day activities to ensure smooth functioning of the hotel, maintaining high-quality standards.
Human Resource Implemented employee engagement initiatives, resulting in team morale and productivity. Conducted regular performance reviews and identifying areas for improvement.
Logistic & Marketing Collaborated with the marketing team to create promotional materials and collateral. Conducted market research to stay updated on industry trends and competitor activities. Negotiated and maintained vendor relationships, ensuring timely and cost-effective procurement.
