**SALON FATEMA LAHDHIRI** Dubai Jan 2024 - Present
- Receptionist
- Greet clients warmly and ensure a welcoming salon atmosphere.
- Manage appointments and client schedules efficiently.
- Handle calls, inquiries, and client requests with professionalism.
- Support the beauty team with coordination and customer service.
**CAPRICE BEAUTY & FRAGRANCES** Tunisia Mall Jan 2021 - Dec 2024
- Store Manager
- Manage daily store operations, ensuring a high standard of service and customer satisfaction.
- Lead, train, and motivate a team of sales associates to meet and exceed sales targets.
- Oversee inventory management, ensuring the timely availability of popular products.
**POINT M, BEAUTY & FRAGRANCES** Tunis Jan 2018 - Dec 2021
- Sales Manager
- Oversee daily store operations, ensuring smooth and efficient functioning.
- Lead and motivate a team of sales associates to achieve and exceed sales targets.
- Provide excellent customer service, offering personalized beauty and fragrance consultations.
- Manage inventory, ensuring the availability of popular products and timely restocking.
**KIABI, BRAND STORE** Tunis Jan 2015 - Dec 2018
- Sales Associate
- Assist customers in selecting and purchasing clothing and accessories, providing personalized fashion advice and styling tips.
- Maintain a neat and organized store environment, ensuring that displays are visually appealing and stocked with the latest merchandise.
- Process transactions efficiently and handle customer inquiries and complaints with professionalism.
