• Assistant Manager / Receptionist – The Beauty Lounge, Al Ain, UAE | September 2017 – Current
Overseeing daily salon operations, managing staff schedules, appointments, and inventory; recruiting, training, supervising staff, monitoring performance, and maintaining service standards; handling customer relations, resolving complaints, and maintaining client satisfaction; managing budgets, sales, cash flow, and supplier negotiations; implementing marketing campaigns, managing social media and promotions; ensuring compliance with health, safety, and operational policies; using CRM, handling accounting including inventory and payroll, and booking via Zenoti software.
• Receptionist – Lavender Beauty Center, Al Ain, UAE | January 2015 – August 2015
Managed front desk operations including greeting clients, handling calls, scheduling appointments using booking systems, maintaining records, processing payments, and coordinating daily administrative tasks in a professional environment. :contentReference[oaicite:0]{index=0}
