Senior Nail Tech at Verve Salon And Spa - Lahore, Pakistan (01/2023 – Current)
Boosted salon's reputation for creativity with innovative nail design techniques.
Contributed to team meetings and training sessions to enhance overall service quality at the salon.
Completed administrative tasks such as handling cash transactions and maintaining client records accurately.
Applied acrylic nails neatly using precise hand-eye coordination skills, resulting in satisfied customers every time.
Branch Manager at Verve Salon & Spa - Lahore, Pakistan (08/2022 – Current)
Manage multi-tasking projects in fast-paced environment time management and customer services.
Fostered a positive work environment, improving overall team morale.
Provided excellent customer service, securing client loyalty.
Coordinated with other branches for seamless service delivery.
Reviewed and analyzed sales data to identify growth opportunities.
Directed day-to-day work of employees and motivated teams to exceed objectives.
Ensured compliance with company policies, maintaining ethical standards.
Floor manager at NABILA'S NGENTS - Lahore, Pakistan (01/2019 – 12/2020)
Supported sales team in achieving targets by providing training and guidance about products and services available in the store.
Improved customer satisfaction by streamlining floor operations.
Assisted in stock take procedures, minimizing discrepancies and errors.
Achieved smoother workflow with effective staff management.
Maintained high standards of cleanliness across the shop floor ensuring a pleasant shopping environment for customers.
Dealt with customer complaints promptly, enhancing brand reputation.
Front office manager 01/2017 – 01/2019
