Receptionist

Position

Receptionist

Tech ID

2509656452

Age

Salary

5500

AED

Years of experience

Years

Marital Status

Married

English Fluency

Fluent

Ethnicity

Pakistan

Current Location

Dubai

Portfolio

View Portfolio

Click on the image to view the full portfolio

Administrative Receptionist | 2021 - Till date Cutting Edge Ladies Salon, Dubai Marina - Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival. - Booking and confirming appointments via phone and email. - Processing transactions (cash and credit cards) and issuing receipts. - Inform clients about new services and discounts. - Cross-sell services and products when appropriate (e.g. Through informative brochures and gift cards) - Update client records with contact and billing details, appointments and services offered. - Maintain a tidy reception area. Front Desk Receptionist | 2019 - 2020 Dreamland Hotel, Dubai - Greet and welcome guests in person and on the phone; answer and direct inquiries to designated department. - Maintain logbooks, including sign-in/out logs, front desk expenditures, and calls received. - Pick up and sort daily incoming correspondence and deliver sorted mail to addresses. - Maintain executive managers’ calendars by planning and scheduling conferences, teleconferences, and travel. - Develop and utilize effective filing and retrieval systems and maintain office supplies by placing orders and evaluating new products. - Manage front office reception area by cleaning and organizing desk and visitor lobby. Recovery Officer | 2016 - 2018 Rachna Agri Business, Pakistan - Collected payments on past due bills. - Informed clients of overdue accounts and amount currently owed. - Reviewed and evaluated high-risk transactions for potential fraud or other unauthorized activity. - Conducted deep-dive investigations into transactions and accounts using data to problem solve and drive decision making. - Continually identified trends and emerging risks and advise on recommended control improvements and tool enhancements. - Communicated directly with customers through email.