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Receptionist
Position
Receptionist
Tech ID
2509656452
Age
33
Salary
5500
AED
Years of experience
6
Years
Marital Status
Married
English Fluency
Fluent
Ethnicity
Pakistan
Current Location
Dubai
Portfolio
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Experience
Administrative Receptionist | 2021 - Till date Cutting Edge Ladies Salon, Dubai Marina - Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival. - Booking and confirming appointments via phone and email. - Processing transactions (cash and credit cards) and issuing receipts. - Inform clients about new services and discounts. - Cross-sell services and products when appropriate (e.g. Through informative brochures and gift cards) - Update client records with contact and billing details, appointments and services offered. - Maintain a tidy reception area. Front Desk Receptionist | 2019 - 2020 Dreamland Hotel, Dubai - Greet and welcome guests in person and on the phone; answer and direct inquiries to designated department. - Maintain logbooks, including sign-in/out logs, front desk expenditures, and calls received. - Pick up and sort daily incoming correspondence and deliver sorted mail to addresses. - Maintain executive managers’ calendars by planning and scheduling conferences, teleconferences, and travel. - Develop and utilize effective filing and retrieval systems and maintain office supplies by placing orders and evaluating new products. - Manage front office reception area by cleaning and organizing desk and visitor lobby. Recovery Officer | 2016 - 2018 Rachna Agri Business, Pakistan - Collected payments on past due bills. - Informed clients of overdue accounts and amount currently owed. - Reviewed and evaluated high-risk transactions for potential fraud or other unauthorized activity. - Conducted deep-dive investigations into transactions and accounts using data to problem solve and drive decision making. - Continually identified trends and emerging risks and advise on recommended control improvements and tool enhancements. - Communicated directly with customers through email.
Education
Duties & Skills