As a receptionist I was in charge of handling email and phone inquiries. Setting appointments and explaining to customers what’s the best service for them. I handled petty cash and the end of the day sales and also the store’s inventory such as products and kitchen supplies. I also took care of employee’s attendance that will be submitted to the HR by the end of the month.
• Greet other employees, clients, and potential new customers at the front desk.
• Handle incoming multi-line phone calls and route them to their respective department.
• Schedule flights with customers and instructors via phone and online computer scheduling.
• Check-In and invoice customers.
• Perform admin assistant duties for management.
• Maintain and update employee register, visitor register, client register, pilot record files etc.
• Communicate by radio with aircraft and ground support personnel.
• Handle and coordinate al customer requests in a timely manner.
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