Receptionist
Position
Receptionist
Tech ID
2537463533
Age
23
Salary
3000
AED
Years of experience
3
Years
Marital Status
Single
English Fluency
Fluent
Ethnicity
Ghana
Current Location
Ajman
Portfolio
View Portfolio
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Experience
Naams Salon - Salon Receptionist-Ghana (February 2021 - March 2024)Webhelp - Customer Service Advisor- Ghana (November 2023 – March 2024)SHIPPING CLERK Cocoa Marketing Company-Ghana (November – September 2023)
Education
University of Ghana (August 2018 - October 2022) BSC Mathematical Science (Actuarial Science)
Duties & Skills
Greet clients warmly and ensure they feel welcomed and valued. Use salon booking system to schedule and manage client appointment efficiently. Ensure the reception area is clean, organized and presentable at all times. Act as a liaison between clients and salon staff to ensure exceptional customer service. Helped large volume of customers every day with positive attitude and focus on customer satisfaction. Responded to customer needs through competent customer service and prompt problem-solving. Responded to customer calls and emails to answer questions about products and services. Maintained and managed customer files and databases. Resolved concerns with products or services to help with retention and drive sales. Promoted strong customer satisfaction by diagnosing and troubleshooting product issues without need for escalated support. Supervise the loading of goods into a container. Cross check container number and seals on tally sheet Completed basic mathematical calculation to check weights and dimension of shipments. Received incoming shipments, compared contents against associated records and transmitted to proper department. Used pallet jacks and dollies to load and unloaded goods from trucks and containers. Received order data to verify transactions and shipping dates. Record keeping Microsoft office Verbal and written communication Team player Mathematical calculation Telephone etiquette
