• SALES CUSTOMER SERVICE – OLD MUTUAL ZIMBABWE, HARARE (OCT 2022 – DEC 2024)
• Manage client communications, resolving queries and concerns
• Prepare daily reports on appointment schedules and sales
• Handle cash and card payments accurately
• Assist clients in selecting products that meet their needs and preferences
• Documentation and Reporting
• ADMINISTRATOR INTERN – THE HERALD HOUSE, HARARE ZIMBABWE (FEB 2020 – FEB 2021)
• Front desk operations
• Use booking systems to efficiently schedule and manage clients appointments
• Handle client enquiries via phone, email and in person professionally and promptly
• Financial administration