Sales Manager
Sammy Green Natural Beauty – Dubai, UAE
May 2025 – Present
• Sales performance management, revenue growth, and target achievement
• Staff supervision, training, and customer experience management
• Inventory control, reporting, and marketing collaboration
Salon Manager
Diamond Beauty Salon – UAE
Oct 2024 – Apr 2025
• Full salon operations, scheduling, and inventory management
• Team leadership, staff supervision, and service quality control
• Financial reporting, hygiene standards, and client satisfaction
Spa Manager
Vincarosea Ladies Spa – UAE
Aug 2020 – Sep 2024
• Operations management, staff training, and performance tracking
• Sales growth, client retention, and service quality
• Scheduling, inventory, and reporting
Spa Manager
Nayomi Beauty Salon – UAE
Sep 2014 – Aug 2020
• Multi-functional operations, team management, and sales performance
• Inventory, supplier coordination, and KPI tracking
• Client experience and service standards
Supervisor
Sensation Beauty Salon – UAE
Apr 2012 – Jun 2014
• Front desk operations, scheduling, and cash handling
• Staff supervision and sales support
• Inventory control and reporting
Supervisor
Shima Beauty Lounge – UAE
Apr 2011 – Mar 2012
• Front desk supervision, booking, and customer service
• Sales support and stock monitoring
Hostess
Jebel Ali Golf Resort & Spa – UAE
Feb 2010 – Mar 2011
• Guest handling, reservations, and customer service
Salon / Spa Operations Leadership
• Operations oversight: scheduling, inventory, hygiene & safety standards
• Team leadership: staff training, supervision, and performance management
• Customer service: client experience, retention, and conflict resolution
• Financial management: budgeting, payroll, expense tracking, revenue growth
• Marketing & growth: promotions, campaigns, and client acquisition
• Vendor relations: supplier negotiation and service coordination
• Systems: Fresha, Mindbody, Vagaro, Booksy, GlossGenius
• CRM: HubSpot, Fresha CRM, Phorest, Zoho CRM
• Accounting: QuickBooks, Xero, Square, Wave
• POS: Square POS, Clover, Phorest POS
• Inventory systems: Meevo, Salon Iris