• Front Desk & Reception Management
• Patient & Client Relations
• Appointment Scheduling (Zenoti, Fresha, MS Outlook)
• Medical & Dental Terminology
• Insurance Coordination & Billing Support
• Customer Service Excellence
• Sales, Cross-Selling & Upselling
• Marketing & Social Media Promotion
• CRM Systems & Database Management
• Cash Handling & POS Systems
• Multitasking & Time Management
• Problem Solving & Conflict Resolution
• Professional Communication (English & Arabic)
• Negotiation & Persuasion Skills
• Team Collaboration & Support
• Tutoring & Training (Medical & Dental Subjects)
• Professional Telephone Etiquette
• Confidentiality & Patient Data Protection
• Adaptability in Fast-Paced Environments