Receptionist
Position
Receptionist
Tech ID
2598446293
Age
29
Salary
4500
AED
Years of experience
9
Years
Marital Status
Single
English Fluency
Fluent
Ethnicity
Philippines
Current Location
Dubai
Portfolio
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Experience
Highly efficient and customer-focused Salon Coordinator proficient in the Shortcut system, expertly managing high-volume client communications (handling 50+ incoming calls daily) and overseeing the scheduling, check-in, and check-out of 30+ daily appointments and walk-in clients, ensuring smooth operational flow and exceptional guest experiences, especially during peak holiday periods. Expertly managed high-volume salon reception operations by leveraging the Salon Iris system to meticulously schedule, process, and check out over 20 daily client appointments and manage a steady flow of walk-in guests. Efficiently handled 40+ incoming calls daily to book new appointments, answer service inquiries, and manage schedule adjustments, ensuring maximum client satisfaction and studio efficiency, particularly during peak periods and holidays.
Education
Bachelor of Science in Information Technology (BSIT) | Don Honorio Ventura Technological State University (DHVTSU) | Cabambangan, Bacolor, Pampanga, Philippines. 2012 - 2015.
Duties & Skills
Exceptional Customer Service • Professional Communication • Active Listening • Multitasking • Conflict Resolution • Team Collaboration • Scheduling • Financial • Inventory Management • Data Entry & Computer Proficiency