Customer Support / Sales Manager
Genomed Polyclinic – Dubai, UAE
Mar 2025 – Present
• Customer service and sales operations
Branch Manager / Front Desk / Admin Executive
CRYO Health – Dubai, UAE
Oct 2022 – Mar 2025
• Patient handling, front desk operations, and appointment booking
• Managed daily clinic operations, staff, and inventory
• KPI reporting, sales tracking, and performance monitoring
• Supported clinic growth strategies and service development
• CRM & clinic systems: Fresha, Unitecare, Mindbody
Billing / Public Relations Officer / Recovery Executive
The Central Hospitals – Colombo, Sri Lanka
Dec 2013 – Jan 2015
Credit Executive / Credit Recoveries Officer
Lanka Hospitals – Colombo, Sri Lanka
Aug 2008 – Sep 2013
• Billing, collections, and account management
Receptionist / Coordinating Secretary
ICM Micro Computer Systems – Colombo, Sri Lanka
Sep 2005 – May 2007
• Front desk operations and customer handling
