Makeup Application (Bridal, Editorial, Glam), Lash Extension, Color Theory, SkinAnalysis, Product Knowledge, Client Consultation, Social Media Management, CustomerService
•motivating staff, handling conflicts, building good vibes
•Staff scheduling – smart rotas, breaks, peak-time planning
•Training & coaching – onboarding new staff, improving performance
•Creating a luxury client experience
•Handling difficult clients calmly
•Building client loyalty & retention
•Upselling services/products naturally
•Social media awareness (Instagram, TikTok basics)
•Promotions, offers & packages
•Working with influencers / collaborations
•Building the salon’s brand image
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