My responsibilities included client reception, appointment scheduling, handling calls and inquiries, processing payments, and resolving customer concerns professionally. I worked closely with stylists and therapists to ensure smooth daily operations and excellent client satisfaction.
I am highly skilled in using salon management software such as Fresha, Zenoti, and Shortcut for bookings, billing, client records, and reports. In addition, I supported the business through social media marketing, promoting services, engaging clients online, and helping increase bookings and brand visibility. I am organized, customer-focused, and committed to delivering high-quality service
- MS Office
- Social media marketing
- Verbal communication
- Canva
- Salon/Spa Softwares
- Time management
- Work ethic
- Attention to detail
- Flexibility
