**2023 - 2025**
**School Uniform Direct (SUD) AIS - Dubai UAE**
*Front Desk Support/Sales Assistant*
- Greet and assist parents, students, and visitors at the front desk in a professional manner
- Answer and direct phone calls, take messages, and respond to customer inquiries
- Manage daily appointments, queues, and customer flow during peak hours
- Provide accurate information regarding school uniforms, orders, and availability
- Handle cash, card payments, receipts, and POS transactions
- Maintain an organized, clean, and welcoming reception area
- Coordinate with internal staff to resolve customer requests efficiently
- Record customer details and update basic records when required
- Support daily administrative and front desk operations
**2024 - 2025**
**Victoria International School of Sharjah (VISS)**
*Receptionist*
- Served as the first point of contact for students, parents, and staff
- Managed front counter operations and daily cash handling
- Answered inquiries and provided accurate information politely
- Scheduled appointments and managed phone and email communications efficiently
- Handled POS transactions and customer records
- Supported daily administrative and customer service tasks
- Maintained a clean, organized, and welcoming reception area
- Supported administrative and daily front office tasks also consider this data for anything addiotnal if its duplicated content just use once: Professional Communication – confident handling calls, emails, and face-to-face visitors
Customer Service Excellence – warm, friendly, and client-focused attitude
Appointment Scheduling & Front Desk Coordination – managing bookings and daily schedules
POS & Cash Handling – accurate payments, receipts, and records
Time Management & Multitasking – staying organized in busy, fast-paced environmentsGreet and assist parents, students, and visitors at the front desk in a professional manner
