Manager
Position
Manager
Tech ID
2696964601
Age
37
Salary
11000
AED
Years of experience
10
Years
Marital Status
Single
English Fluency
Fluent
Ethnicity
Philippines
Current Location
Abu Dhabi
Portfolio
View Portfolio
Click on the image to view the full portfolio
Experience
Administration Manager J’ADORE UAE - February 2024 to September Helping us in developing and implementing communications strategies Provide basic and accurate information in-person and via phone/email. Maintaining appointments and calendars Preparing reports and presentations Tracking projects as well as media exposure Appointment schedule Meeting target and owner expectation Handling Fresha System Ensuring that consumers are satisfied with products or services by handling complaints and inquiries Following up with clients or customers by phone or email to check the satisfaction of the customers. CRYO Wellness Clinic LLC. UAE Branch Manager Team Leads Client Access/ Outbound Call Tele Sales / Handling Fresha System - January 2022– January 2024 Contact potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Ask questions to understand customer requirements and close sales Direct prospects to the field sales team when needed Enter and update customer information in the database Manage the day-to-day operations of the salon Oversee the work of other salon staff, such as hairstylists, estheticians, and nail technicians Ensure that the salon is clean, organized, and well-maintained Develop and implement marketing strategies to attract new clients and retain existing ones Manage the salon’s inventory of supplies and products Handle customer complaints and resolve any issues that arise Train new staff members and provide ongoing training and development for existing staff Monitor and manage the salon’s finances, including budgeting, bookkeeping, and payroll Stay up to date with industry trends and new products and services Ensure that the salon complies with all health and safety regulations. Take and process orders in an accurate manner Handle grievances to preserve the company’s reputation Go the “extra mile” to meet sales quota and facilitate future sales Keep records of calls and sales and note useful information
Education
Duties & Skills
Willingness to learn and to grow Communication Multitasking Excellent organizational and leadership skills Ability to manage a team and support staff Strong communication and interpersonal abilities Knowledge of products and services Experience in customer service or retail management Providing the customer with information about a company’s products or services to create interest in the brand Attentiveness Clear communication skills Problem-solving skills Goal-oriented focus Excellent Communication: Strong verbal and written communication skills are essential for interacting with a diverse clientele. Customer Focus: A commitment to delivering exceptional customer service and treating every person with kindness. Computer Literacy: Proficiency in using reservation software, booking systems, and other computer applications. Problem-Solving Skills: The ability to use initiative and effectively troubleshoot issues. Sales Techniques: An understanding of sales techniques to promote and upsell services.
