Operations Manager — MAGIO Hair Salon & Spa, Abu Dhabi (Nov 2024 – Mar 2026)
- Managed operations of 2 branches and 30+ staff
- Oversaw budgeting, KPI, and P&L performance
- Led recruitment, training, and staff development
- Managed procurement, inventory, and maintenance
- Planned marketing initiatives and business strategies
- Conducted audits and performance evaluations
General Manager — The Loft 5th Avenue, Dubai (Mar 2022 – Jun 2024)
- Managed 17 branches and 250+ staff
- Oversaw full salon operations, budgets, and performance
- Led recruitment, training, and evaluation processes
- Managed marketing strategies and business growth
- Controlled procurement, inventory, and compliance
Head of MediSpa — Zabeel Ladies Club, Dubai (Dec 2020 – Feb 2022)
- Managed spa operations, staff training, and budgeting
- Delivered VIP service and client experience
- Developed revenue strategies and partnerships
- Monitored performance and implemented improvements
Spa & Recreation Manager — Dubai Polo & Equestrian Club (Apr 2018 – Oct 2020)
- Managed spa, reception, and club operations
- Oversaw bookings, activities, and service quality
- Ensured cleanliness and operational standards
Operations Manager — Dreamworks Spa, Dubai (May 2014 – Feb 2018)
- Managed operations, expansion planning, and new locations
- Oversaw KPI, budgeting, P&L, and marketing
- Led recruitment, training, and staff performance
Spa & Health Club Manager — Shangri-La Hotel, Dubai (Sep 2012 – Apr 2014)
- Managed spa and health club operations
- Handled budgeting, HR, and service quality
- Led sales, marketing, and customer satisfaction
Spa Manager — Grand Hyatt, Doha (Jul 2010 – Aug 2012)
- Managed spa operations and leisure facilities
- Oversaw staff and service delivery
Spa & Salon Manager — Le Royal Meridien, Dubai (Jan 2001 – Aug 2009)
- Managed spa and salon operations
- Led staff training, marketing, and service delivery
