- Managed front desk operations and client coordination
- Schedule, confirm, and manage appointments using salon software
- Inform stylists/technicians of appointments and manage the daily schedule for optimal staff utilization
- Process cash, card, and digital payments, handle the till, and issue receipts
- Update client information, manage client records, and handle filing.
- Monitor and order salon supplies, retail products, and refreshments.
- Supported management with daily administrative activities
- Greet, welcome, and direct guests, clients, and vendors professionally.
- Answer, screen, and forward incoming phone calls, manage emails, and distribute mail/packages
- Monitor office supplies, manage inventory, and place orders as needed.
- Customer service and client relationship management
- Teamwork and collaboration in multicultural environments
- Problem-solving and decision-making skills
- Attention to detail and accuracy
- Basic computer skills (MS Word, Excel, Email, Internet)
- Microsoft World, Excel, PowerPoint
- Ability to adapt quickly to new environments.
