MS Office (Excel, Word, Outlook, PowerPoint), Tally ERP 9, CRM Tools, Computer Fundamentals
Documentation, Data Entry, Filing, Scheduling, Front Desk Operations, Email Handling
Communication, Teamwork, Time Management, Problem-Solving
I am an experienced Operations Manager with a strong background in the india wellness and beauty sector. My expertise lies in balancing high-quality client experiences with efficient back-end administration. Most recently, I managed full-scale operations for Yura Hair & Skin Studio and Kimera Wellness Spa, where I was responsible for everything from front-desk leadership to financial reporting.
I specialize in creating a seamless workflow. I don’t just manage a reception; I optimize the entire client journey. This includes:
Strategic Scheduling: Coordinating appointments to ensure maximum staff productivity and zero downtime.
Inventory & Vendor Management: I maintain strict stock control and coordinate with suppliers to ensure the salon is always fully equipped without overspending.
One of my core strengths is administrative accuracy. I have extensive experience using MS Excel to handle:
Payroll & Attendance: Ensuring staff are paid accurately and on time.
Performance Reporting: Preparing daily operational reports that give management a clear view of how the business is performing.I see my role as a growth partner. At Yura Hair & Skin Studio, I actively improved monthly sales by monitoring service quality and motivating the team to maintain high standards. I believe that a well-managed team leads directly to higher customer satisfaction and repeat business.Because I am currently in Dubai on a Visit Visa, I am ready to join your team immediately. I am multilingual, detail-oriented, and I understand the local market. I’m looking to bring this experience to a luxury brand like yours to help streamline your operations and grow your revenue.
