Department: Slay and lay beauty barPosition: Nail technician and make up artist, Tembisa, Gauteng, 2025-current)Department: Joymania beauty salonPosition: Nail technician and makeup artist, Mussina, Limpopo, 2024DEPARTMENT: Tshipise Forever ResortPOSITION: Waitress (Learnership)- Tshipise, Limpopo 01 Dec 2022 - 30 Nov 2023
(2023) - Manicure and Pedicure course, Ronewa M Nails, Thohoyandou, Limpopo(2017) - Occupational Call Centre Certificate, Southampton City College, Johannesburg, Gauteng(2013) - Ritshisane Secondary school, Matshena, Limpopo
- Doing acrylic, gel, manicure and pedicure- Doing make, soft and full glam- Meeting and greeting customers and building a strong relationship and taking orders.- Communicating with kitchen staff and relying special requests and feedback- Advising customers on meal choices and drink pairing where possible- Opening and closing of restaurant and bar area- Serving a range of drinks and food whilst continuing to build customer rapport.- Resolving complaints to achieve positive resolutions for customers and restaurant- Supporting corporate events providing service and management provisions- Maintenance and cleaning of restaurant table, chairs and decorations- Communicating with host and bar staff to ensure continuity of services for customers- Answering inbound calls- Evaluating problems and complaints of the callers and providing proper solutions- Responding to the needs of customers- Verifying data provided by respondents- Conducting telephonic and field surveys- Excellent interpersonal and professional solution driven- Customer services- Punctual- Networking and negotiation- Problem solving- Personal integrity- Computer literacy- Teamwork- Administration and organizational - Good verbal and written communication skills- Maintain good client relations- Perform general administrative tasks to ensure in order to ensure that the relevant documentation is accurate and accessible- Performing logging related tasks in order to ensure that accurate records and documentation are maintained- Good memory, retrieval, and research skills- Proven ability to manage confidential information.
