Greeting visitors, managing security and telecommunications systems, handling queries and complaints via phone, email and general correspondence, transferring calls, leading and managing sales and operations team members, understanding Profit & Loss statements, managing cost controls, coaching and counseling associates on performance issues, Communication, time management, multitasking, team player, experience in cash handling, complaint handling, sales and marketing, willingness to learn and swiftly adapt to new technologies, hard worker, motivated, flexible, team worker.