Salon Operations / Management (Experience in Beauty Industry)
- Led overall salon operations ensuring service quality, cleanliness, and professionalism
- Managed, trained, and supervised team (stylists, beauticians, reception staff)
- Planned staff schedules, managed appointments, and optimized workflow
- Built client relationships and handled feedback and complaints
- Managed inventory, stock ordering, and supplier coordination
- Monitored daily sales, targets, and salon performance
- Implemented hygiene standards and operational policies
- Supported marketing, promotions, and upselling
- Maintained records, reports, billing, and cash handling procedures