➢ Giving customer quick service with a smile ➢ Supervising staffs and assigning their schedules and responsibilities ➢ Resolving customer issues and complaints, handling product returns, and providing excellent service to ensure client satisfaction ➢ Booking appointments and answering the queries of the clients ➢ Selling products ➢ Negotiating contract terms, pricing, and sales agreements to close deals and secure long-term business. ➢ Managing budgets ➢ Hiring and training new staffs. ➢ Assigned in souvenir shop counter. ➢ Assisting the customers to the service they want ➢ Answering the telephone calls politely and talking to the client nicely ➢ Building and maintaining relationships with both new and existing clients to understand their needs and identify new sales opportunities ➢ Conducting persuasive presentations and product demonstrations to showcase the value of a company's offerings to potential buyers ➢ Keeping records up to date ➢ Giving customer excellent service satisfaction ➢ Maintain the cleanliness of working area and make sure that all stocks in good condition.➢ Resolving customer issues and complaints, handling product returns, and providing excellent service to ensure client satisfaction ➢ Welcoming guests with smile and positive vibes ➢ Provides both customer-facing support and handles financial transactions, greeting visitors, answering calls, managing payments, issuing receipts, and maintaining a tidy reception area ➢ Greet visitors and customers warmly and professionally ➢ Answer and direct incoming phone calls to appropriate departments or individuals ➢ Take messages when necessary ➢ Assist walk-in customers with inquiries and provide information ➤ Maintain a neat, orderly, and welcoming reception area ➤ Operate a cash register to process cash, checks, and credit card payments ➤ Scan goods, verify pricing, and provide receipts to customers ➤ Balance cash drawers at the end of the day and prepare daily reports ➤ Process payments and post them to the relevant accounts or systems ➤ Providing excellent customer service, handling transactions, managing inventory and collaborating with sales and marketing teams ➤ Able to have strong communication, negotiation, persuasion, and the ability to adapt and work independently to achieve performance goals ➤ Greet customers, answer product-related questions, and provide information on services and current promotions ➤ Demonstrate product features, help customers find solutions for their needs, and negotiate terms to close sales ➤ Proactively work to meet or exceed sales quotas and revenue goals ➤ Greet and assist walk-in customers, answering telephone inquiries, and provide information about products, services, or store policies ➤ Process payments, including cash, checks, and credit cards ➤ Issue receipts and provide accurate change ➤ Ensure the front desk and lobby area are clean, organized, and well-stocked with brochures or information materials ➤ Ability to interact with customers in a friendly, professional, and efficient manner.
