RECEPTIONIST ADMINISTRATOR | 09/2023 to 05/2024 Rosanna Beauty And Spa - Ajman, United Arab Emirates - Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance. - Answered incoming calls, directing clients to individuals addressing specific needs. - Acted as first point of contact and set appointments for prospective clients. - Interceded between employees during arguments and diffused tense situations. RECEPTIONIST ADMINISTRATOR | 09/2015 to 07/2022 Nogosh for Henna Ladies Salon - Dubai, United Arab Emirates - Promoted maintenance of professional and courteous customer interactions across reception personnel. - Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession. - Kept reception area clean and neat to give visitors positive first impression. - Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.