Receptionist
Position
Receptionist
Tech ID
2765726086
Age
45
Salary
6000
AED
Years of experience
18
Years
Marital Status
Married
English Fluency
Fluent
Ethnicity
Philippines
Current Location
Dubai
Portfolio
View Portfolio
Click on the image to view the full portfolio
Experience
Nov'15- Till Date: Dubai International Hotel, Dubai Airport (5 Star) Spa Therapist and Receptionist June'15 - Aug’2015: Skin Nutrients Centre, Ortigas City, Philippines, Aesthetician Nov '14 – Feb'15: Resort World Maxims Hotel, Manila, Spa Receptionist June’12 – Nov’14: Resort World Maxims Hotel, Manila, Spa Receptionist Aug’07 – Nov’12: Hyatt Hotel, Manila, Spa Therapist
Education
- Level 1 – Health and Safety | Dec 19, 2018 - Therapist (Sothys Training) Timeless Spa | October 2017 - IV-A Spa Career Development & Training Center | September 2014 - Refreshment Pevonia Botanica Maxims Hotel | Feb – May 2014 - Pevonia Botanica Hyatt Hotel & Casino Manila | March 2010 - Cascade Training of Spa Therapist (CEBTAC) | March – April 2009 - Arbre and Vromens Facial Training | October 2007
Duties & Skills
- Develop staff service or retail goals and guide staff in goal achievement. - Monitor operations to ensure compliance with applicable health, safety, or hygiene standards. - Conducting Therapist Training for the new joiners. - Experience in working under pressure and achieving customer satisfaction and service excellence. - Performing different types of massages, beauty treatments, and wellness therapies. - Maintaining detailed records of massages, treatments, and therapies performed on each spa guest. - Communicating with guests during massages to adjust massage techniques as required. - Resolving guest complaints and reporting any accidents to the supervisor. - Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use. - Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed. - Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor. - Enquiring about guests' medical conditions and allergies before providing spa services.
