Team leading & Coaching Customer Service Emotional Intelligence Site Management VIP / UHNWl Management Event planning Brand Promoting Succession planning Attention to details Employee management Recruiting Public Relations also consider this data for anything addiotnal if its duplicated content just use once: Experience in providing exceptional customer service, managing client inquiries, and resolving complaints to ensure a positive salon experience, Ability to supervise and train reception staff on best practices, client handling, and service standards to maintain a high level of professionalism, Skilled in managing salon appointments and staff schedules, ensuring efficient booking to optimize both client flow and staff availability, Strong organizational abilities to manage inventory, supplies, and front desk operations, ensuring a smooth-running salon environment.Manage and maintain appointment’s schedules and reminders