- Management Skills - Digital Marketing - Negotiation - Critical Thinking - Communication Skills - Cross Selling Upselling - Client Need Assessment - Product Knowledge - Problem Resolution - Inventory Management - Market Research - Team Leadership: Supervised a team of receptionists, Conducted training and performance reviews, Delegated tasks based on priority - Customer Service: Greeted clients, visitors, and handled inquiries, Managed appointment scheduling and meeting coordination, Resolved complaints and provided timely solutions - Administrative Support: Managed office supplies and inventory, Organized mail and package distribution, Maintained accurate records and logs - Inventory Management: Tracked stock levels of office supplies, Ordered supplies and ensured timely delivery, Organized storage and monitored the supply budget - Problem Solving: Addressed issues related to front desk operations, Handled customer conflicts and ensured satisfaction - Efficiency Optimization: Streamlined workflows to improve front desk efficiency, Maintained a professional, organized office environment