Branch Manager — N Dot K Beauty Lounge, Dubai (Feb 2022 – Present)

• Managed daily salon operations and workflow
• Handled appointment bookings and client records (Fresha, Salonist)
• Managed billing, invoicing, and payment processing
• Supervised front desk operations
• Counseled clients and handled upselling
• Managed staff scheduling and task coordination
• Monitored inventory and stock levels
• Maintained customer relationships and resolved complaints

Salon Manager / Front Desk (Dubai — 4 Years Total Experience)

• Managed full salon operations and team coordination
• Handled home salon bookings, WhatsApp, and email communication
• Managed Fresha booking system (4 years experience)
• Maintained inventory, stock, and reports
• Managed billing, invoices, and administrative tasks
• Ensured quality control and service standards

‍