Branch Manager — N Dot K Beauty Lounge, Dubai (Feb 2022 – Present)
- Managed daily salon operations and workflow
- Handled appointment bookings and client records (Fresha, Salonist)
- Managed billing, invoicing, and payment processing
- Supervised front desk operations
- Counseled clients and handled upselling
- Managed staff scheduling and task coordination
- Monitored inventory and stock levels
- Maintained customer relationships and resolved complaints
Salon Manager / Front Desk (Dubai — 4 Years Total Experience)
- Managed full salon operations and team coordination
- Handled home salon bookings, WhatsApp, and email communication
- Managed Fresha booking system (4 years experience)
- Maintained inventory, stock, and reports
- Managed billing, invoices, and administrative tasks
- Ensured quality control and service standards
