Head Of Hostess, Tequila Restobar, Egypt Jan 2025 Managing front-door operations and guest lists. Leading staff scheduling and training. Ensuring guest satisfaction and security compliance.
Door Selection Manager, Tartsa, Egypt Jan 2024 — Jan 2025 Supervised entrance staff and coordinated guest entry. Ensured compliance with venue policies and safety regulations. Delivered exceptional customer service.
Hostess, Moondeeck, Egypt Jan 2023 — Jan 2024 Managed guest flow and checked reservations. Assisted customers with seating and directions. Maintained a professional and friendly first impression.
Door Selector, Ritrovo Restobar, Egypt Jan 2022 — Jan 2023 Welcomed and screened guests at the entrance. Ensured smooth entry operations and maintained security standards. Provided customer support and handled guest inquiries.
Hostess, Sangria, Egypt Jan 2021 — Jan 2022 Oversaw front-door operations and managed a small team. Controlled guest lists and VIP entries. Delivered high-quality customer experience under pressure.
Sales Manager, Al Mada'en Real Company, Egypt Jan 2020 — Jan 2021 Reported to board members and developed marketing strategies. Coordinated with department heads and set company objectives. Ensured compliance with industry regulations.
Property Consultant, Al-Ahly Sabbour, Egypt Jan 2018 — Jan 2020 Guided sellers and buyers in marketing and purchasing property. Performed comparative market analysis to estimate property values. Consistently met or exceeded sales goals.
Senior Property Consultant, Cleopatra Real Estate, Egypt Jan 2017 — Jan 2018 Assisted sellers and buyers in marketing and purchasing property. Determined clients' needs and financial abilities. Proposed tailored solutions and estimated property values.
Customer Service Representative, OSN, Egypt Jan 2015 — Jan 2017 Handled a high volume of incoming calls and provided prompt support. Identified and assessed customer needs to ensure satisfaction. Maintained accurate records of customer interactions.
Secretary, Noire Realstate, Egypt Jan 2014 — Jan 2015 Administrative Support – drafting letters, handling correspondence, maintaining records. Organizational Skills – managing files, calendars, and office supplies efficiently. Scheduling & Coordination – booking meetings, appointments, and travel arrangements. Document Management – typing, proofreading, filing, and archiving documents. Communication Skills – professional email/phone etiquette, liaising between staff and management. Time Management – prioritizing tasks and meeting deadlines. Confidentiality – handling sensitive information with discretion. MS Office Suite – Word, Excel, PowerPoint, Outlook. Report Preparation – compiling data and preparing summaries. Problem-Solving – handling unexpected changes and providing quick solutions.
Receptionist, Golds Gym, Egypt Jan 2014 — Jan 2015 Administrative Support – drafting letters, handling correspondence, maintaining records. Organizational Skills – managing files, calendars, and office supplies efficiently. Scheduling & Coordination – booking meetings, appointments, and travel arrangements. Document Management – typing, proofreading, filing, and archiving documents. Communication Skills – professional email/phone etiquette, liaising between staff and management. Time Management – prioritizing tasks and meeting deadlines. Confidentiality – handling sensitive information with discretion. MS Office Suite – Word, Excel