SUPERVISOR at AVEDA SALON, AL TAYER GROUP, DUBAI from August 2022 - present - Led a team of 20+ staff, setting targets, KPIs, and conducting performance reviews. - Managed salon operations ensuring high client satisfaction rates. TEAM LEADER at AVEDA SALON, AL TAYER GROUP, DUBAI from September 2019 - August 2022 - Managed day-to-day operations and supervised call center operations. SALON RECEPTIONIST at AVEDA SALON, AL TAYER GROUP from May 2017 - September 2019 - Provided front-desk service and contributed to achieving revenue targets. HR ADMINISTRATION / SECRETARY at KHANEEN KUWAITI CUISINE, DUBAI, UAE from February 2015 - April 2017 - Coordinated visa processing, payroll preparation, and managed daily calendar of the owner. HR ADMINISTRATION / SECRETARY at BUR AL HICKMAN HOSPITALITY, DUBAI, UAE from October 2012 – January 2015 - Managed full employee lifecycle and coordinated recruitment processes.