Manager
Position
Manager
Tech ID
2767959735
Age
40
Salary
15000
AED
Years of experience
6
Years
Marital Status
Married
English Fluency
Fluent
Ethnicity
Romania
Current Location
Abu Dhabi
Portfolio
View Portfolio
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Experience
Spa Operations Manager at Aldo Coppola from 08/2024 - Present in Abu Dhabi Branch Head - Operations & Guest Experience at Bedashing Beauty Lounge from 07/2023 - 07/2024 in Abu Dhabi Operations & Guest Relations Manager at Luxury Harrods Beauty & Spa from 06/2020 - 05/2023 in Abu Dhabi Senior Cabin Crew at Etihad Airways - UAE from 10/2015 - 06/2020 in Abu Dhabi Guest Relations Supervisor - Hotel Industry at Reghina Blue Hotel from 01/2012 - 08/2015 in Timisoara, Romania
Education
- Psychology at Hyperion University, 09/2009 - 09/2012, Bucharest, Romania - Courses: Hospitality Operations Management, Team Leadership and People Management, Financial Management for Hospitality, Spa & Wellness Management
Duties & Skills
- Spa Operations Management - Team Leadership & Staff Training - KPI Monitoring & Performance Analysis - SOP Implementation - Customer Service Excellence - Conflict resolution & Complaint Handling - OPERA PMS Familiarity - Microsoft Office & Reporting Tools - POS Software for Spa - Budgeting & Resource Allocation - Service Workflow Optimisation
