SALES MANAGER Sammy Green Natural Beauty – Dubai Hills Mall May 3, 2025 – Present Duties & Responsibilities: - Oversee sales performance and meet daily and monthly targets. - Train and supervise sales staff for excellent customer experience. - Develop sales strategies to boost revenue and customer engagement. - Maintain inventory of products and ensure timely restocking. - Address client concerns and provide after-sales support. - Submit sales reports and analyze market trends. - Collaborate with the marketing team for promotions and events. SALON MANAGER Diamond Beauty Salon – Ras Al Khaimah, United Arab Emirates October 2024 – April 2025 Duties & Responsibilities: - Managed daily salon operations and supervised a team of staff. - Ensured consistent delivery of high-quality beauty services. - Scheduled staff shifts and ensured full operational coverage. - Resolved customer complaints with professionalism. - Controlled salon inventory and placed orders as needed. - Monitored hygiene and safety standards in line with company policies. - Prepared monthly performance and financial reports. SPA MANAGER Vincarosea Ladies Spa – Dubai, United Arab Emirates August 2020 – September 2024 Duties & Responsibilities: - Achieved monthly sales goals and exceeded profit margins. - Maintained exceptional service quality and sanitation standards. - Conducted staff training and maintained performance levels. - Handled guest complaints and ensured customer retention. - Managed product inventory and supply orders. - Organized staff schedules and ensured operational efficiency. - Submitted regular business reports to upper management. - Conducted client follow-ups to improve service delivery. SPA MANAGER Kamal Osman Kojamoom LLC – Nayomi Beauty Salon, UAE September 2014 – August 2020 - Supervised overall spa operations and ensured client satisfaction. - Met monthly sales and profitability targets. - Managed salon staff, including hiring and training. - Handled product inventory and supplier coordination. - Addressed customer feedback to improve services. - Participated in brand meetings and implemented company standards. - Maintained hygiene and safety protocols across all services. - Oversaw daily reporting and performance tracking. SUPERVISOR Sensation Beauty Salon – United Arab Emirates April 2012 – June 2014 Duties & Responsibilities: - Welcomed clients and scheduled appointments. - Handled petty cash and billing processes. - Controlled product inventory and supply levels. - Motivated staff to achieve service and sales targets. - Oversaw cleanliness and salon ambiance. - Submitted sales and performance reports to management. SUPERVISOR Shima Beauty Lounge – United Arab Emirates April 2011 – March 2012 Duties & Responsibilities: - Supervised front desk operations and client scheduling. - Managed daily cash handling and receipts. - Promoted retail products to walk-in customers. - Organized staff targets and monthly evaluations. - Reported stock usage and product needs to the manager. HOSTESS Jebel Ali Golf Resort and Spa – United Arab Emirates February 2010 – March 2011 Duties & Responsibilities: - Warmly greeted guests and managed seating arrangements. - Handled reservation bookings and guest inquiries. - Ensured smooth guest flow and supported service staff. - Provided customer assistance and resolved minor issues. - Maintained reservation logs and records.