Sales & Customer Service, Product Presentation & Merchandising, Stock Control & Inventory Management, Communication & Team Collaboration, PC & Microsoft Office Proficiency, Successfully supervised daily salon operations, including staff scheduling, client appointments, and inventory control. Trained, motivated, and led a team of stylists and therapists to maintain high service standards and customer satisfaction. Implemented marketing and promotional strategies that increased client retention and boosted revenue. Monitored budgets, controlled expenses, and ensured compliance with health and safety regulations. Resolved client concerns professionally, fostering a welcoming and positive salon environment. Zenoti, SAP, Adrenalin Max