Luxury Car Rental Company - Istanbul, Turkey - Greeted and assisted customers by providing detailed information about available models, pricing, and financing options; guiding them through the entire rental process from initial inquiry to delivery. - Managed social media platforms and a multi-line phone system, directing calls and inquiries to the appropriate departments and personnel. - Cultivated and nurtured relationships with existing clients, providing ongoing support and assistance to ensure customer satisfaction and repeat business. - Participated in luxury car shows and events to promote the company's services and expand the customer base. - Assisted in administrative tasks such as filing, data entry, and managing office supplies. - Coordinated with chauffeurs to ensure seamless booking experiences and reinforce the highest standards for service and safety. Front desk Receptionist: High end beauty and wellness Lounge - Algiers, Algeria - Maintained an elegant look and a well-organized front desk, in order to create a luxurious experience and a welcoming atmosphere. - Scheduled appointments, managed the salon calendar, and utilized specific software for optimal booking. - Monitored and maintained adequate stock levels of beauty products and supplies. - Handled inquiries about services, products, and promotions, showcasing extensive knowledge of beauty treatments. - Processed payments and maintained accurate transaction records for smooth daily operations. - Worked with the manager to enhance client satisfaction and assisted in developing promotional materials to attract new clients through different social media platforms.