Receptionist
Position
Receptionist
Tech ID
2769944848
Age
34
Salary
5500
AED
Years of experience
5
Years
Marital Status
Single
English Fluency
Fluent
Ethnicity
Tunisia
Current Location
Dubai
Portfolio
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Experience
CONCENTRIX: November 2020 – November 2021: Customer Relation - Providing technical support over the phone, Configuring computer hardware, software, networks, printers and scanners, Responding in a timely manner to service issues and requests, Setting up accounts for new users, Dealing with customers complaints. MILLENNIUM CENTRAL MAFRAQ: October 2019 – October 2020: Front Desk Receptionist - Greeting and thanking guests in a sincere, friendly manner, Checking guests in on arrival and out on departure, Anticipating and addressing guests' needs, and resolving their problems and complaints, Performing duties on a daily checklist. FRASER SUITES DOHA: December 2017 – August 2019: Front Desk Receptionist - Welcome guests as they arrive at the hotel, Checking guests in and out, issuing keys, Taking reservations by telephone or email, Preparing bills and dealing with payments, Providing guests with information, answering their queries and dealing with complaints.
Education
Duties & Skills
Managing salon operations, staff schedules, customer payments, and social media promotions, Multitasking and problem-solving, Providing a welcoming and polished front desk experience, Handled technical support, Configured computer hardware, software, networks, printers, and scanners, Responded to service issues and requests, Set up accounts for new users, Dealt with customer complaints, Greeting and thanking guests, Checking guests in and out, Anticipating guests' needs, Resolving problems and complaints
