Aceituna Beauty and Spa August 2024 – February 2025 (Dubai) Operations Manager - Overseeing daily operations, including staff scheduling and client services. - Managing a team of beauty and wellness professionals, making sure they deliver exceptional service. - Handling budgets, inventory, and vendor relationships. - Maintain cleanliness and organization of the spa facilities. - Handle customer inquiries, feedback, and complaints professionally. - Hire and train new staff. - Track daily, weekly, and monthly sales reports. - Ensure the salon and spa comply with health and safety regulations. - Collaborate on marketing campaigns, promotions, and seasonal offerings. - Coordinate staff schedules to ensure optimal coverage and efficiency during peak and off-peak hours. Hair Creators Beauty and Spa February 2022- August 2024 (Dubai) Manager - Oversee daily operations of the beauty salon and spa. - Supervise and manage all departments including hair, skincare, massage, nails, and reception. - Hire, train, supervise, and evaluate beauty therapists, stylists, and front desk staff.