Customer Service: Friendly, professional communication with clients in person and over the phone, ensuring a welcoming salon environment. Appointment Scheduling: Experienced with booking systems and calendar management, ensuring accurate and efficient appointment scheduling. Multitasking: Able to handle front desk duties, phone calls, and walk-ins while supporting stylists as needed. Sales & Product Knowledge: Knowledge of haircare products to assist with retail sales and recommend products to clients. Organization & Cleanliness: Maintaining a tidy reception area and managing client records effectively.