• Call Center Executive – Dashing International Group (Bedashing Beauty Lounge) | 2020 – Present
Handled customer inquiries, complaints and follow-ups; fulfilled customer needs and generated sales leads.
• Call Center Agent – NStyle International JLT | 2018 – 2020
Managed customer inquiries, reservations and complaints; maintained customer records and supported promotions.
• Sales Marketing Associate – Zonal Trading & Contracting WLL, Doha Qatar | 2016 – 2018
Handled customer coordination, supplier communication and sales support.
• Bachelor in Computer Technology – Guagua National Colleges
• Reception & call center operations (customer inquiries, reservations, complaint handling, follow-ups)
• Customer service & guest relations (client communication, customer support, sales coordination)
• Administrative support (record management, scheduling, multitasking)
• Computer skills (MS Word, Excel, PowerPoint, Outlook, MS Office)
• I’ve been working in salon industry call center and receptionist for the last 7 years
